Customer Support Triage: Claude Haiku 4.5 vs GPT-4o Mini

Created Jun 24, 2026, 10:49 AM

Expires in 6 days

Prompt

You are a customer support triage agent. Classify the following support ticket into one of these categories: Billing, Technical Issue, Account Access, Shipping, or General Inquiry. Then assign a priority level (Low, Medium, High, Urgent) and write a one-sentence summary of the issue. Ticket: "Hi, I've been trying to log into my account for the past two days and keep getting an 'invalid credentials' error. I've already reset my password twice and it's still not working. I have an important order I need to check on and I'm getting really frustrated. Please help ASAP."

Responses with Customer Support Triage: Claude Haiku 4.5 vs GPT-4o Mini (1 rows)

Claude Opus 4

anthropic/claude-opus-4

2.39sSlowest$0.0053Priciest by 108x

Category: Account Access

Priority Level: High

Summary: Customer unable to access their account despite multiple password resets over two days, needs urgent access to check on an important order.

claude-haiku-4.5

anthropic/claude-haiku-4.5

1.31s$0.00036

Classification: Account Access

Priority Level: High

Summary: Customer is unable to log into their account despite resetting their password twice and needs urgent access to check on an important order.

gpt-4o-mini

openai/gpt-4o-mini

1.26sFastest$0.00005Cheapest by 108x

Category: Account Access
Priority Level: Urgent
Summary: The customer is unable to log into their account due to an 'invalid credentials' error despite multiple password resets, and they need immediate assistance to check on an important order.

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